FAQs

Delivery times vary by location. For orders within the Netherlands, you can generally expect your order within 1-3 business days. International deliveries may take longer depending on customs and local postal services.

Netherlands: 1-3 business days.

Europe: 3-5 business days.

International: 5-12 business days.

If delivery does take longer than expected, please do contact us.

UPDATE: Due to busy seasons, delivery teams may take longer than expected. You will receive updates about the package in your e-mail. Thank you for your understanding.

Shipping costs are calculated based on the weight and destination of your order. Any applicable shipping charges will be shown at checkout. We occasionally offer free shipping on orders over €90. Jewelry shipping is entirely free and is therefore not categorized under the classes listed below.

Standard shipping prices are listed below.

Netherlands: €4,25.

Europe: €6,95.

International: €14,95.

Once your order is packed and ready for shipment, you will automatically receive an email with tracking information. This allows you to monitor the status of your delivery in real-time, so you can stay updated on its progress every step of the way.

At EmoreMarketing, we want you to be completely satisfied with your purchase. That’s why we offer a 14-day return policy for all our customers, provided they are unused and in their original packaging.

However, due to the nature of digital products, we do not offer refunds on downloads or online courses. If you experience technical issues, please contact us for assistance.

If you need to return an item, simply reach out to our customer support team with your order number and details of the items you wish to return.

We accept various payment methods, including credit cards, PayPal, and iDEAL. All payments are processed securely.

If you experience any difficulties, please do contact us.

After purchasing, you’ll receive an email with a download link or direct access to your digital product. If you don’t see the email right away, please check your spam folder.

For the Ultimate Branding Course, you need to follow the instructions sent in the email. After that, you will be accepted to the learning environment. You will then have unlimited access to the course.

If you experience any technical difficulties, please do contact us.

We're always happy to assist. We’re committed to helping you make the most of your digital products. Our support team is available to guide you through any questions or technical issues you may encounter, whether it’s with setup, access, or using specific features. Please don’t hesitate to reach out—we’re here to ensure a smooth and valuable experience with every purchase.

Orders can be modified or canceled within 24 hours of purchase, as we strive to prepare and ship items promptly. If you need to make a change or cancel your order, please contact our support team as soon as possible, and we’ll do our best to assist. After this window, changes may not be possible due to processing times.

We stand behind our quality and strive for your satisfaction. While every product is crafted with special care, there’s always a chance something might go wrong. With the proper care, our products are designed to last a very long time. However, if you experience any issues with your purchase, don’t worry—our customer service team is here to help. Just reach out to us, and we’ll do our best to resolve any concerns promptly.